Coronavirus Update (updated 20th March)

20th March Update –

To everyone in our community. As we’ve navigated our way through the Corona Crisis, we’ve been doing everything we can to protect the livelihoods of our team and serve our community the best we can.

Now along with everyone else, we’ll be temporarily closing our doors, whilst we work through our ideas to continue supporting our team and community. There are a number of things we are looking at, from food supplies to our elders and local care homes, to delivery of essentials for those in isolation. If you’ve got any ideas what we can do in this time of need, please do reply and we’ll work through each and every one.

It is a really worrying time for all of us, our team, our business Peach Pubs, all our wonderful suppliers, our industry and everyone in our community.

We have now received the powerful Government support which has allowed us to retain our team. Sadly some of our team will receive pay that is less than they are used to. We have created a hardship fund and if you wish to support them, buy a voucher or two. Every single penny will be paid to individuals within the team, dependent on their need, within 10 days of receipt.

Our thoughts are with you all and we look forward to welcoming you back for a glass of wine or a decent pint when the sun shines on us all again.

Stay safe and our best wishes to you and all your family.

***

16th March Update –
We remain in delay phase, and will await further update from the Government when they announce again tonight. I for one, have confidence that they are doing the right thing and the best for our communities, our families and friends. We encourage everyone to make sure they are doing everything they can to protect themselves and families at risk to avoid the virus. We ask that anyone with a NEW or CONTINUOUS cough, or HIGH temperature, self-isolates. Our teams have been briefed, and can access all briefs in our Help Centre.
We will keep our pubs open, so our guests can still come and see us. We will continue to offer the best hospitality, hero moments, and genuine empathy. We want to show our guests how hospitality can improve a mood and how good we are at Making Lives Peachy in trying times.
Whilst there is a possibility that the Government may enforce pub and school closures, guests should continue to enjoy the pub if they can. We will continue to communicate to our guests through email and social media, reassuring that we are safe and open.
If you have any great ideas to support our communities, please let us know. You can email us your suggestions to marketing@peachpubs.com.
Following travel restrictions, we have requested that team do not travel abroad until airline restrictions start to be lifted.
Remember to Elbow bump or footshake, no hands. And keep washing, regularly. 
Hamish Stoddart, MD

***

13th March Update –

The Government have updated their advice for the ‘Delay Phase’, making some sensible changes to help save lives and reduce the risk of a large peak. It does mean some isolation as the virus infects the population. It is still rare, but every day the number of cases is rising.

We have implemented a new policy on dealing with suspected infection for live-in team. Symptoms are different from person to person; however could include a high fever temperature, and this could start from 37.8˚C. We will be providing thermometers to each pub. Another symptom is a NEW or CONTINUOUS cough. On instruction from the Government, team will need to stay at home/self-isolate for 7 days. There is no testing for the virus at home. The advice is to not go to your GP or ring 111, unless symptoms persist for 7 days and get worse. Our policy has updated and been circulated to all team

This plan by the Government is a good one, which we support ,and have updated our plan accordingly. All changes to the Coronavirus plan are available to the team in Help Centre.

All GMs must ensure the whole team have read the Corona Plan. It must be printed, and stuck in an area accessible by all. All team must follow every part of the plan. It should be briefed, today, tomorrow and the next day. To monitor compliance, we have requested all team to initial the printed copy, and this will be audited.

We want to reassure our guests and our team, that we are following advice and taking all necessary steps to minimise spread of the virus. We will continue to be open about our policy, and drive standards of cleanliness in our pubs and maintain frequent handwashing of team.

Remember to bump, or footshake, no hands. And don’t forget to wash!

Hamish, Chris and Tony

***

12th March Update –

Our purpose is Making Life Peachy. This means keeping our guests and team healthy, safe and happy at all times. We know coronavirus is affecting our communities. Though today it is still incredibly rare, it’s only 4 or 5 in 1 million people, it is growing fast. The UK is good at this stuff so we want to work with you, our guests to help keep it rare and safe, and reassure you we are on top of the situation. 

From 6th March, we have been communicating to our team several times a week, to keep our guests welcome and served well, whilst ensuring we follow government guidelines and prevent and slow the spread of the virus.

From today, we ban handshakes and kissing in Peach Pubs. Why? This will emphasise to guests and team how seriously we are taking the virus. Bump elbows and hug without kissing, have a laugh, look each other in the eyes but always do the Peach bump. 

All team members have been reminded of the importance of personal hygiene and cleanliness. With regular washing of hands, so we can control it.  

So we ask you, our guests to wash your hands first as you enter the pub. While you are in our pubs, cough or sneeze into the crook of your elbow, or into paper tissues (not cotton handkerchiefs) bin them and your wash hands. Tables will be sanitised after every clear, with regular disinfectant to all hand contact areas such as door handles, handrails, finger plates and chair backs, as well as handheld devices such as phones, iPads and card payment machines. If you spot anything to help us during your visit, please tell us.

Our GMs will be sharing our detailed Coronavirus Plan with the entire team, ensuring it is printed, read by everyone, and followed. We will continue to update our teams every Monday and Thursday unless there is an emergency change. 

If any team member is worried about symptoms, they have been advised to call NHS 111 immediately. Our sick pay will operate for those in quarantine or isolation who have instructions from a government Health Protection Team or Health Professional. All team have been advised to not take holidays to highly infected countries and to inform us of any overseas travel.  Here is the current list of countries to avoid. 

We will continue to await further recommendations from trade bodies and follow Government advice. We will continue to monitor Coronavirus carefully and will update our blog regularly, so do check back for the latest blog on our main page.

Remember to keep washing your hands and doing the elbow bump.

Making Life Peachy for all our guests and team. 

Hamish, Founder and MD

***

6th March Update –

Making Life Peachy means keeping our guests and team healthy, safe and happy at all times. As everyone follows the latest news, we know coronavirus is affecting our communities. But, it is still incredibly rare, and we want to help keep it so.

From 6th March, we will be communicating to our teams several times a week, to keep our guests welcome and served well, whilst ensuring we follow government guidelines and prevent spread of the virus.

All team members have been reminded of the importance of personal hygiene and cleanliness. With regular washing of hands, we can control it. This includes washing hands after arriving at work, after clearing tables, after handling payments, after toilet use and before going home.

We have also increased cleaning levels; ensuring we are extra zealous. Tables will be sanitised after every clear, with regular disinfectant to all hand contact areas such as door handles, handrails, finger plates and chair backs, as well as handheld devices such as phones, iPads and card payment machines. If you spot anything you aren’t happy with during your visit, please tell us.

If any team member is worried about symptoms, they have been advised to call NHS 111 immediately and to not go directly to GP or other healthcare solutions. Our sick pay will operate for those in quarantine or isolation who have had instructions from a government Health Protection Team or Health Professional. All team have been advised to not take holidays to highly infected countries, and to inform us of any overseas travel.  Here is the current list of countries to avoid. Any holiday that team have been unable to take will be carried into the following financial year. 

There are lots of rumours about the virus and the government advises Closure of a Pub is not recommended if a team or the public with suspected but not proven COVID-19 has recently been in the building.  We will continue to await recommendations, and follow Government advice. Current advice states that goods delivered in are not a risk, and face masks for the general public are not recommended to protect from infection. Further advice can be found here.

We will continue to monitor carefully, and will update our blog regularly, so do check back for the latest blog on our main page. And remember to keep washing your hands.

Chris, Hamish and Tony